Visitor Policy at Karmanos Cancer Institute

McLaren Health Care and Karmanos Cancer Center continually monitor the guidance from federal and state authorities with respect to keeping us all safe and protected from COVID-19.

Masking Guidance

Mandatory mask usage is determined by specific patient care areas. All individuals are required to wear a mask while in the Bone Marrow Transplant (BMT) Unit on 10 Webber North (WN) and the Joseph Dresner Family Clinic and Infusion Center for Malignant Hematology and Stem Cell Transplantation. Masks always covering the nose and mouth are required in those clinical areas and within the adjacent ancillary spaces, e.g., lobby, and hallways.

Masks are recommended but are not mandatory for the acute care units on 5 WN, 8 WN, 9 WN, the intensive care unit, and all other clinical areas, including the ambulatory clinics, infusion centers, and procedure, imaging, radiation, and diagnostic testing areas.

Please note that all visitors must be 12 years or older and MUST wear proper personal protective equipment (PPE) during the entire visit, e.g., masks, when visiting the BMT Unit located on 10WN and the Joseph Dresner Family Clinic and Infusion Center for Malignant Hematology and Stem Cell Transplantation.

Outpatient Clinics, including testing areas

  • Patients in ambulatory clinics, infusion centers, and procedure, imaging, radiation and diagnostic testing areas, e.g., CT, PET scan, etc., may have two (2) healthy caregivers present.
  • Pediatric patients under the age of 18 may have two (2) healthy caregivers, e.g., parents or legal guardians present.
  • Other extreme circumstances may be approved by hospital.

Inpatient and Intensive Care Inpatient Units

  • Visitation hours are from 8 a.m. – 8 m. daily.
  • Hospitalized patients are allowed two healthy visitors at the bedside at a time.
  • Hospitalized pediatric patients under the age of 18 may have two (2) healthy visitors, e.g., parents or legal guardians remain with the patient 24 hours a day.
  • Patients undergoing a surgical procedure that extends beyond visitation hours (8 a.m. – 8 p.m.) will be allowed two (2) visitors for two hours upon return to the inpatient unit.
  • Hospitalized adult patients may have one healthy visitor stay the night.
  • Actively dying patients may have up to four healthy visitors at the bedside at a time.
  • For patients who are positive for COVID-19, visitors are required to wear a mask that always covers the nose and mouth. Visitors will also be provided with additional PPE to wear at their discretion (N-95 mask, gown, eye protection, and gloves).

Please accept our continued appreciation for all that you are doing to keep our patients, visitors, and colleagues safe.

Delivery Policy

For the protection of our patients, we kindly ask you not to send flowers, food or other items that must be delivered.

Pharmacy Services

The Karmanos Cancer Center Ambulatory Pharmacy in Detroit is available Monday through Friday from 8:30 a.m. to 5:30 p.m. The ambulatory pharmacy at Weisberg Cancer Center in Farmington Hills is available Monday through Friday from 8 a.m. to 4:30 p.m. Patients filling clinic or discharge prescriptions may visit the pharmacy as usual. Patients needing refills may request scripts by calling 1-800-KARMANOS (1-800-527-6266).

Valet Services

Valet parking for the Detroit main campus is available Monday through Friday (excluding holidays) from 6 a.m. to 6 p.m. The regular valet rate is $12 per day. A reduced rate of $5 per day ($3 per day for handicapped) is available by validating your parking ticket at a registration desk or at the nurses’ station.

Valet parking for the Weisberg Cancer Treatment Center in Farmington Hills is available Monday through Friday (excluding holidays) from 8 a.m. to 4 p.m. The cost of valet services is

$5 per day ($3 per day for handicapped).